The IRS has announced that they suffered a hardware failure today, and that the IRS is working to make repairs and restore service but can not offer a firm date for when systems will be back to normal.
The IRS emphasized that taxpayers do not need to take any additional steps or action due to the outage, including people who filed just before or during the outage.
The IRS says it still thinks nine out of every 10 taxpayers who are owed refunds will receive them within three weeks of submitting their returns. The "where's my refund" icon is not available even if the IRS.gov website remains available. As for the details, IRS has posted a statement.
Taxpayers may continue to prepare and file taxes as usual, and can send their returns through their e-file provider, the IRS said. "But I don't know if you know about a year ago, the identity theft, so there were issues with the IRS online system also".
The hackers succeeded in gaining access to information from more than 350,000 accounts, federal Inspector General J. Russell George, who oversees the IRS, said in an October management report. The agency said several factors affect how quickly tax refunds are processed, including fraud prevention efforts.
Each and every taxpayer has a set of fundamental rights they should be aware of when dealing with the IRS.
It's the time of year many of you are thinking about filing tax returns. The IRS said the thieves already had the individuals' Social Security numbers, dates of birth, marital status and address and used other information that only the tax payer should have known to verify the identity.
What this may mean is that IRS is aware that the tax refund process might be delayed for a small number of people, despite the agency claiming to have the computers running again.
Thanks to persistent budget cuts, the agency's efforts to modernize its technologies have been held up, IRS Commissioner John Koskinen told a Senate panel in February 2015.