Chipotle temporarily closed their stores to go over their food safety guidelines after a rash of illnesses broke out amongst their consumers.
In January, sales were down 36 percent at restaurants open at least 13 months from the year-ago period.
Employees along with customers might finally have a time to finally receive an explanation from the restaurant chain regarding how the norovirus and E. coli outbreaks took place previous year. Chipotle's sales have slumped after not one but two E. coli outbreaks. "The second thing I said was, 'This is going to be a problem, '" said Levine. Chipotle is trying to make amends. More than 50,000 employees attended the meeting by gathering in hotel conference rooms and movie theaters to hear co-founders Ells and Monty Moran apologize and provide the next steps forward for the struggling company.
The Mexican restaurant chain's website has instructions on how you can text to receive a coupon for a free burrito.
In the meantime, Chipotle has said it does not plan to slow down its rate of new store openings. "And I think, this is just to bring back the belief in our team, bring back the belief to our customers". In order to keep their customers satisfied, Chipotle has offered a deal too good to refuse: free burritos!
As a peace offering to inconvenienced customers, Chipotle said it would give free burritos to people who text in a code to the company.
That was the main takeaway today following Chipotle's nationwide closure for an all-company meeting.