After people were horrified by video of a passenger getting dragged off a full United Express flight by airport police, the head of United's parent company said the airline was reaching out to the man to "resolve this situation".
Lawyers for the passenger dragged from a United Airlines plane in Chicago filed an emergency request with an IL state court on Wednesday to require the carrier to preserve video recordings and other evidence related to the incident.
Flight 3411 was sold out - passengers had boarded, and every seat was filled - when the airline discovered that it needed to find room for four crew members.
David Dao was filmed being dragged off the overbooked flight at Chicago O'Hare airport, bloodied and screaming, in a video watched millions of times online.
Christie's state has a special interest in United's practices because he said the airline controls 70% of the flights at Newark Liberty International Airport.
One of the three Chicago Department of Aviation officers who dragged Dao has been placed on leave pending an investigation.
Problem: Airline employees needed the seats.
'Watching this makes my blood boil, I'll never fly United Airlines, ' commented Anh Trang Khuya on Facebook, the most widely used social media platform in Vietnam.
The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling to boycott the No. 3 US carrier by passenger traffic. Christie, a Republican, said bumping passengers off flights is "unconscionable".
Munoz's latest declarations come just days after he faced criticism for an initial email to employees in which he faulted Dao for being "disruptive and belligerent". "That's on me I have to fix that and I think that's something we can do".
"They take the bait. and you dig yourself in a deeper hole", Bueermann said, comparing the United situation to that of a SC police officer seen on cellphone video in 2015 flipping a high school student backward in her desk-chair then dragging her across the classroom after she refused to leave.
"We are here to keep you #united".
"The family of Dr. Dao wants the world to know that they are very appreciative of the outpouring of prayers, concern, and support they have received", Golan said in a statement. Schiffer said United, aided by robust advertising, will recover.
Munoz, who leads United's parent company, apologized again to Kentucky physician David Dao, his family and the other passengers who witnessed him being taken off the flight. He was a paying passenger sitting on our seat, in our aircraft and no one should be treated that way. When nobody accepted the airline's offer of $800 to relinquish a seat, the airline chose four passengers at random. When no one agreed to leave the flight, the air company chose to select four passengers at random.
"No one should ever be mistreated this way", he said in a statement, apologizing to Dao. "This is wrong", "Look at what you did to him" and "Busted his lip".