After receiving huge amounts of backlash for its hero unlock systems in Star Wars Battlefront 2, EA recently tried to extinguish the flames by addressing individual comments on Reddit (story via Eurogamer).
And then there's the single-player campaign, which lets you play as Imperial commander Iden Versio in an original storyline that follows the collapse of the Empire after the original trilogy.
Some users have estimated that it could take roughly 40 hours of playtime to unlock the likes of Darth Vader and Luke Skywalker without the use of microtransactions.
A vocal group of players have expressed concerns - and outrage - about part of Battlefront II's business model, which involves encouraging people to pay extra to speed up the process of unlocking certain heroes in the game. Players can choose from an array of land and air vehicles and master their own hero's journey, with customizable character progression across heroes, villains, troopers and starfighters.
To be fair, you can only unlock heroes through in-game credits, and not crystals: a premium currency that you can spend real-world money on.
Electronic Arts has broken its silence amid the controversy surrounding "Star Wars Battlefront II". In this Star Wars Battlefront 2 Loot Crates guide, we'll be going over all the different type of Loot Crates, as well as outlining all the items you can find within.
After unlocking them, you can play as those Hero characters in various online multiplayer modes.
It's a shame that this progression fiasco is dominating the Battlefront 2 conversation right now, because there's a ton to love about the actual game. Probably not. With a franchise like Star Wars and the legacy of this gaming series, the complaints of core players are likely to be harder to hear over the mass market audience that's buying the game this holiday season. But EA is incentivizing players to buy loot crates by locking characters behind a gate that can only be unlocked with in-game credits - credits earned from loot crates. Heroes are purchased with points, and you can get more points by paying money.
Essentially, "When and how is it okay to handle charging players money in games?"
In case you didn't know, the game will not offer its Heroes from the get-go. So do analysts. Mike Hickey of Benchmark says he expects the game to sell 14 million copies, more than twice the number this year's new Madden game is expected to sell.
In response to the community team's declaration that they want players to feel "pride and accomplishment", one user said: "Wow that is a disgusting response".
Others took the incredible amount of downvotes to make a point while telling EA that their actions and the way they've handled not only Battlefront but many recent titles makes it seem like they just don't care about their consumers, "UPDATE: We have taken your +300k downvotes into consideration".