"A male screaming calling 911". Several times he repeated he was "at Seven Hills" but the operator couldn't understand what he meant. "Send officers immediately. I'm nearly dead", pleaded a boy trapped in his van. Banging can be heard in the background. "I probably don't have much time left, so tell my mom I love her if I die", Kyle Jacob Plush said in the first call, which came just after 3pm.
"Help ..." he said once more, and then the call abruptly ended.
"I'm going to die here", Plush tells a dispatcher after repeatedly asking for help.
Hamilton County Coroner Lakshmi Sammarcho ruled the cause of death as an accidental "asphyxia caused by chest compression", reported WCPO.
When Plush called 911, he said he was in a parking lot by the private school where he was a sophomore student and he described his van.
The deputy suggested the call might be a prank but kept searching, to no avail.
The information released by police Wednesday afternoon did not clarify the reason the first deputy to respond was not able to find Plush's van or where Plush had been inside of it. Plush was there, and he called 911 again.
The teen was found by a family member around six hours later.
During his second call, an internal investigation found the 911 call-taker call did not follow proper protocol and failed to relay to police officers that Plush was in distress, Cincinnati Police Chief Eliot K. Issac revealed at a news conference Thursday. After being disconnected, the emergency call-taker tried to call Plush back but got his voicemail. "I'm trapped inside my gold Honda Odyssey van in the (inaudible) parking lot of the Seven Hills".
During that call, which lasted several minutes, he sounded weaker and something could be heard creaking in the background as the teen took breaths.
However, the dispatcher that received the 911 call did not provide the information to officers who arrived on the scene reportedly 10 minutes after the first call. "We are actively trying to identify experts to assist us in this investigation", he said.
A night shift worker at the school also called saying he was with Plush's father in the parking lot. The caller said he could hear "loud bangs" and could see cars parked and people walking around, according to the police audio.
In November, second-row seats in certain Honda Odyssey minivans were recalled because they were not locking in place, though it is unclear what exactly happened in Plush's case.
It's not clear if police found the van but overlooked Plush or were looking into the right vehicle.