Comcast throttles Xfinity Mobile customers

Comcast starts throttling mobile video, will charge extra for HD streams

Confirmed: Comcast's Xfinity Mobile to slow video streams, hotspot connection speed

It will also limit personal hotspotting to 3G (600kbps) for Unlimited customers. Video streaming is one of the most popular ways we use our smartphones today. This can help you save money if you pay By the Gig and take longer to reach the 20 GB threshold if you have the Unlimited data option. The company announced it is "establishing 480p as the default resolution for streaming video over cellular data on Xfinity Mobile, which is consistent with standard unlimited plans across carriers". The company says its goal is to help their customers keep their data usage under control if they subscribe to the Xfinity Unlimited plan.

The option to pay more for 720p video streams won't go live until later this year, according to the email, though the 480p cap will start. Of course if you want to pay for 720p, you can still get that too right now for free, but you will have to pay for it later this year.

In a statement to Ars, Comcast said it's making the changes "to help us maintain the low price point of Xfinity Mobile".

Folks sharing on Reddit have confirmed that Xfinity Mobile is planning to implement some throttling measures for certain features. As you might expect, these changes are not good. However, Xfinity Mobile announced it is "setting personal hotspotting at 3G speeds for all Unlimited customers, which will allow customers to continue to do numerous things they enjoy doing online". For now, customers can contact Comcast for an "upgrade" to 720p video "on an interim basis at no charge". "By the Gig" subscribers will still get 4G speeds with their hotspot. "I hate how it sounds like they're doing us a favor like oh we're doing this to help conserve data or save you money", writes Csdang.

"It's important to note that this change won't impact video resolution when using Wi-Fi, where customers will continue to be able to stream in HD", Comcast pointed out. But the unlimited plan only provides 20GB of full-speed data each month-after 20GB, the plan is limited to 1.5Mbps downstream and 750kbps upstream at all times.

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