A former Facebook employee is going public with his claims that the company is failing its black employees as well as its black users.
On Tuesday, Luckie, who is black, went public with his criticisms by posting the internal memo he sent to Facebook staffers before he left.
In the memo, Luckie said black people make up some of the most active users on Facebook but the company itself is not almost as diverse.
Carl Smith, presenting herself to him also, as an employee black of Facebook, has swept the accusations of Mark Luckie. "Facebook can't guarantee that it is connecting networks if those networks aren't represented proportionately in its staffing".
Facebook moderators, Luckie says, are quick to remove potentially offensive posts by minority users, but often leave similar content from white users up.
Luckie praised the efforts that have been made to hire more black employees and said that black employees now make up 4 percent of Facebook's workforce, up from 2 percent in 2016.
"But we continue to have difficulty recruiting Blacks, and Hispanics in the technical jobs and coaching", acknowledged the head of diversity Maxine Williams. He also claims that "racial discrimination at Facebook is real". "To feel like an oddity at your own place of employment because of the color of your skin while passing posters reminding you to be your authentic self feels in itself inauthentic", he said.
"As in life, we all have diverse experiences and I can't speak for your personal experience at FB - but your experience is not my experience and not that of many others here".
Facebook said in July that four per cent of its USA workforce is black, an increase of two per cent from the figure in 2014, when the company published its first workplace diversity report.
Anthony Harrison, a spokesperson for Facebook, responded to the letter: "The growth in representation of people from more diverse groups, working in many different functions across the company, is a key driver of our ability to succeed".
And he alleged that black Facebook employees who turn to the HR department are made to believe such "disheartening patterns are a figment of our imagination".
He said black users are one of the most engaged demographics on all of Facebook, but their posts are often flagged as hate speech and removed.
"We want to fully support all employees when there are issues reported and when there may be micro-behaviors that add up", Facebook's spokesman also said on Tuesday.
Luckie previously worked as manager of media at Twitter and Reddit, according to his LinkedIn profile. After leaving Twitter in May 2015, he wrote a Medium post about what it was like to work at a tech firm as a black man. "Accounts are suspended indefinitely", he wrote.
At the conclusion of the memo, he lists 10 recommendations, including more cultural competency training for operations teams that oversee content infractions; more focus groups with black users; more recruitment for roles outside of Menlo Park's existing talent pool; and action items for managers and team members after each diversity audit.
He said he was speaking on behalf of himself, rather than the company, but added: "There's always more work to be done - and all the folks who have been here for several years doing this work have never been shy about saying that".