Cloud Movie Locker Ultraviolet Is Shutting Down

You will soon lose your digital library of films unless you link them to a retailer in the U.S. or download them through Flixster in the UK.

"We are aware that some of you may be experiencing an issue where your UltraViolet titles acquired from other retailers are not being displayed in your Vudu and/or Movies Anywhere accounts", said an e-mail to users.

Ultraviolet now has more than 30 million users, who collectively store more than 300 million movies and TV shows in their cloud libraries.

Your UltraViolet movies will populate across any services you have connected to Movies Anywhere, including Amazon Prime Video and Google Play.

The movie industry wanted to create a universal online locker for digital content when it announced UltraViolet in 2010.

Until that date, UltraViolet services will continue to operate as normal; you'll still be able to stream the content in your locker without issue.

If you live in the United States, you can transfer much of your library to UltraViolet's main competitor: the Disney-owned Movies Anywhere. Depending on the retailer, these new purchases and redemptions may or may not be added to your UltraViolet Library.

What does this mean for you?

There are some weasel words in here: "most cases" might not be particularly encouraging to fans who have put a lot of stock into UltraViolet, and elsewhere the site suggests that "some retailers" will continue to support linked movies.

According to Variety, the company that runs UV for the studios, The Digital Entertainment Content Ecosystem (DECE), will inform users that it plans to close the service completely on 31 July 2019.

As soon as possible, login at and choose Retailer Services to verify the retailers linked to your UltraViolet Library. Please do not hesitate to contact customer support at [email protected] if you have additional questions. Every week we have a live Cord Cutting Q&A, and weekly Cord Cutting recap shows exclusively on our YouTube Channel! Join our Cord Cutting Tech Support Facebook Group for help.

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